Please note that Delivery is not available outside the Republic Of South Africa.

Delivery services are out sourced and provided by ‘The courier guy.

Delivery and processing fees are calculated based on delivery charges according to the package weight or quantity whichever is greater as well as the delivery address.. This will be determined at checkout.

It depends on where you are, typically 2-3 working days

Orders placed and confirmed by 09:00 hours South African standard time will be processed on the same day, while orders placed and confirmed after 09:00 hours South African standard time on Friday, Saturday or Sunday will be processed on the next business day.

Business days refer to Mondays to Fridays, not including Saturdays, Sundays, and Public Holidays in the Republic of South Africa.

OVERNIGHT courier does not apply over weekends, and must be paid before 12 pm on the current day to receive the following day. 

Orders placed will be confirmed for process ONLY if payment reflects in the LA MARA bank account and we have confirmed availability of product ordered.

Deliveries are made Monday through Friday, except for Saturday, Sunday and Public Holidays in the Republic of South Africa.

Please note that we only deliver to one delivery address per order. Rerouting delivery charges due to an incorrect or non-existent delivery address will be borne by you.

An Electronic Fund Transfer (EFT) used as a method of payment will result in dispatch of item(s) for delivery from the date it reflects in the our bank account. You can therefore expect delivery 2-4 business days thereafter.

PayFast is used as a method of payment for accepting card payments.

We also accept mobi cred, payjustnow, happy pay and payflex

Any item can be refunded if it is returned within 7 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping costs are the responsibility of the customer and are non-refundable.

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.

If you have an issue with your product or delivery, please contact us to discuss your options at info@dandelion-sa.co.za

If getting in touch about a return, please include your order number and product details in the email.